"Understanding the importance of knowing what a franchisee thinks, through confidential surveys, is vital to building successful franchise brands," said Jeff Johnson, founder and CEO of the Franchise Research Institute. "Re-Bath relied on unbiased, third-party research as the most accurate and transparent way to obtain honest feedback from their franchisees, allowing them to identify what may or may not be working within their system."
The survey asked Re-Bath franchise owners to rate their franchisor through a series of questions in categories such as overall growth potential, quality, support and communication.
Among the most notable responses received from Re-Bath franchisees:
- 93 percent of franchisees gave a positive grade the helpfulness and communication between fellow franchisees.
- 96 percent of franchisees gave a positive grade to the quality of products and/or services received.
- 83 percent of the franchisees gave a positive grade the quality of new product and/or service introductions.
- 83 percent of the franchisees believe their Franchisor encourages high standards of quality performance throughout the organizations.
Re-Bath has been in the bathroom remodeling business since 1978 and has been franchising since 1991. The terrific reviews we received in this confidential survey are a direct result their quality business model which has proven to be largely recession resistant.
The success of Re-Bath's Franchisees is largely based on a wide selection of high quality products.
Franchisees also receive quality corporate marketing and operations support as well as in-depth sales training and patented installation techniques.
Re-Bath franchise satisfaction results are available:
About the Franchise Research Institute:
Franchise Research Institute® and FranSurvey® were founded in 2002 to study and promote franchise excellence. As a full service research firm focused on franchising, we perform franchisee satisfaction research in the U.S. and world-wide. Existing franchisees as consumers can evaluate their franchise as a business opportunity. World-Class Franchise® opportunities must demonstrate that they have the support and endorsement of their franchise owners through confidential surveys.
For more information contact: Kristine Graham, Project Manager, The Franchise Research Institute, 800-410-5205 or Kristine(at)FranchiseResearchInstitute(dot)com.