James, who most recently served as managing principal of The Joy James Group (JJG), a management consulting firm that specializes in the imaging industry space, will be responsible for driving Cartridge World North America’s growth and spearheading the go-to-market approach in order to deliver small-to-medium sized businesses with complete printing solutions. She will report to interim CEO Peter Hasko.
“Joy has a deep understanding of the printer imaging supplies industry and a long track record of executing strategies that drive growth and profitability,” Hasko said. “Her expertise in the printer cartridge aftermarket and strategic skill set make her well suited for this position and will help Cartridge World achieve its goals moving forward.”
With nearly 15 years of experience in the printer cartridge aftermarket, James brings extensive experience in management. Prior to forming JJG, James co-founded InkCycle, the largest volume producer of aftermarket inkjet cartridges in North America during her tenure. In addition, James has built several category-leading aftermarket supplies companies during her career, including Environmental Reclamation Services and Dataproducts/Hitachi Koki Imaging Supplies division.
"Cartridge World is the perfect opportunity to enhance a business network by bringing a greater focus to printing and imaging opportunities for franchisees,” James said. “With the largest worldwide footprint in the aftermarket industry, Cartridge World is poised to become the first established brand within the space."
James holds a bachelor of science in business and masters in business administration from California State University. She currently serves on the advisory board of the Wells Fargo Center for Small Business and Entrepreneurship.
About Cartridge World
Emeryville, CA – based Cartridge World is the world’s fastest growing ink and toner refilling retailer and franchisor in the $80 billion printer cartridge industry. The company refills and remanufactures inkjet and toner printer cartridges, using state-of-the-art processes and high quality inks and toners. It offers consumers and businesses a more affordable option to buying new, provides a 100% satisfaction money-back guarantee and helps the environment by keeping cartridges out of landfills. Voted #1 in the category of toner replacement services by Entrepreneur Magazine Franchisee 500, Cartridge World has more than 1,600 franchised retail locations in 61 countries.