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No matter what type of new franchise opportunity you plan to purchase, the number one factor in determining your success will be your employees. Great employees are going to ensure repeat business from your customers, whether you’re running a sandwich shop or a maid service. On the other hand, an employee who is not well-suited for their position can end up costing you thousands of dollars. How can you ensure that you hire the right employees for your franchise? Here are a few tips to get you started.
- Have a system in place to handle applications - Many franchisees find it useful to invest in a hiring system to process incoming applications. This is beneficial to avoid a pile of papers accumulating on your desk, and it gives you a common standard by which to measure your applicants. In fact, if you don’t have an online system already put in place by the franchisor, make sure that you have an organized filing system and a method in place to manually review each application.
- Take the time to write a detailed job description - Have you ever applied for a job, only to realize that it wasn’t quite what you thought it was? This is not only frustrating for the interviewee, but it is a waste of your time as well. Writing a detailed job description helps potential hires know exactly what is expected of them, so you are more likely to get candidates who are genuinely interested and able to perform the task.
- Establish a standard hiring process - Just like interviewees thoroughly prepare for an interview, you need to make sure that you or your hiring manager are ready. Establish a list of standardized questions that you want to ask each candidate so that you can accurately compare their responses. If you’re not sure what types of questions to ask, the Internet has a wealth of resources to help you get started. Your corporate franchise may also set certain guidelines to follow, so be sure to use the resources at your disposal. You will want to determine your priority for filling certain positions before you make any offers of employment.
Owning a franchise is a very rewarding experience and hiring the right employees will enable you to be successful. To search for the best franchise opportunities in your area, browse FranchiseExpo.com today.