PostNet

PostNet has been franchising since 1993 and has more than 700 locations. Our franchises are operated by people who help small businesses thrive in their communities by offering business services such as digital printing, online marketing and shipping — three industries with a combined value of more than $380 billion.

There are 27 small businesses in the United States and they are spending more on outsourced marketing solutions than ever before. Because of this, the small business marketing support industry, which includes printing, signage, graphic design and marketing consulting, is growing at record rates. PostNet is a leader in this space and has been featured on CBS’s Undercover Boss, exposing our brand to millions. We are a highly ranked and rated franchise worth researching if you enjoy marketing and working with small business owners as a trusted consultant.

Every day, PostNet franchisee James Cudney gets to help fellow entrepreneurs succeed. As the owner of a PostNet Neighborhood Business Center in Vienna, Virginia, he meets and consults with small business owners and provides them marketing, printing, design, and shipping solutions — key tools that help small business owners connect with customers and grow their businesses.

He loves it. “It has really allowed me to become extremely involved in the community, and I have really dived in,” he says.

PostNet Neighborhood Business Centers serve customers in hundreds of communities in the United States and worldwide. The demand for its services is huge: There are 27 million small businesses in the U.S.

PostNet franchise owners become a hub for the businesses in their community. PostNet provides the outsource support that their customers need, and as our customers grow, we do, too.

Entrepreneur Magazine has named PostNet a top franchise opportunity for 21 consecutive years, and the company has also won consistent recognition from Franchise Business Review, which points to the high rankings PostNet franchisees give the brand for franchisee satisfaction.

What drives the enthusiasm? PostNet has a proven business model with strong profit margins that can generate substantial income for franchisees; since we are a business services provider, we are able to maintain sane business hours — so you don’t have to worry about staffing your business 24 hours a day, 365 days a year; the business hours allow PostNet franchisees to have a life outside their business, spending time with friends and family; many PostNet locations operate as family businesses; the B2B nature of the business encourages franchisees spend a lot of time in the community making new friends and clients; and the systems and support offered by PostNet help franchisees build their business into a valuable asset that they can pass along to children or sell for a fair price.

Bill Merwitzer, who owns and managed a PostNet in North Carolina with his wife Eydie, says that when he called franchisees to research the company before becoming a franchisee in 2010, people were “somewhere between ecstatic and blissful.”

PostNet is led by its co-founders, CEO Steve Greenbaum and President and COO Brian Spindel, who have been helping entrepreneurs grow successful businesses for more than 30 years. Steve has served as chairman of the International Franchise Association, and Brian is also a leader within the group dedicated to improving the franchise industry and spreading best practices for building successful businesses.

PostNet’s systems utilize those best practices to hold down startup costs, speed up the ramp-up time for new businesses, and ensure that franchisees enjoy running their businesses.

The care that PostNet’s leadership has for its franchisees has been demonstrated in two episodes of the CBS hit show “Undercover Boss,” which introduced millions of viewers to the PostNet brand.

The most successful PostNet franchisees are civic-minded and outgoing people who gain fulfillment from working with small business owners, schools and others in their communities — people like Tom Fletcher of Sewell, N.J.

Tom was a senior vice president at Chemical Bank in New York City before the company was purchased by J.P. Morgan. It was the latest in a series of mergers that removed Tom more and more from customers. After 33 years in banking, Tom was ready for a new challenge. “I thought this was madness,” he says, “and I wanted to do something different.”

Tom loves being able to once again connect with small business owners and help them grow. He immediately set out to join the business community in Sewell — and he is now president of the Chamber of Commerce and the local Rotary Club, sits on the mayor’s economic development task force and is the president of his BNI networking group. “People do business with people they know,” Tom says.

Of course, you don’t have to be as involved in the community as Tom to run a successful PostNet. But you need to be comfortable getting out from behind the counter and building relationships in the community. Your services can benefit nearly every business person you meet.

"The collaborative, congenial atmosphere has been a great won derful surprise and is a reason we’re still here 15 years with no desire to move on. We know the owners. We know that everyone is caring for each other. The conventions are often more like a family reunion — we have to pipe down to concentrate on what we have to learn, all the great stuff they want to teach us. ... You can draw on the support of PostNet, but you can also draw on the support of franchisees." — Kathy Stokes, PostNet owner in Steamboat Springs, CO