Keeping Your Hourly Workers Engaged
The importance of happy and hard working employees can't be overlooked. The people who work at the base level of your business are the ones serving customers and handling the most important operations of your stores. If you have been fine-tuning your hiring process to find good workers, you need to follow up by adjusting your offerings so your best employees are motivated to stay. Many franchise operators never think to provide a few bonuses or fix basic issues that lead to high turnover rates and losses on labor costs.
Develop a Core Group
If you can identify your over-achievers and give them a cohesive team image to stick with, you will find your entire store operation running more smoothly. There's less micro-managing required from your upper level employees if even the newest hires feel like they clearly understand the process and vision of the business. Cohesive teams work together better and stay together over longer periods of time.
Wages and Bonuses
A higher wage is always motivating to employees who need another reason to stay in their job. If you promise small raises on a routine schedule, stick to them or you will end up alienating even your hardest workers. Companies that can't afford higher wages should consider offering other compensation for their workers. Gift cards and fun reward objects can be an affordable way to keep everyone on their toes during a busy season. Trading certificates with another local business could help you motivate employees without spending too much money.
When employees do a spectacular job, let them know how much it helped. Praise and verbal affirmations can go a long way in a business with hourly employees. Many employees stop putting in so much effort when their best work goes unnoticed anyway. Don't overlook a worker who goes above and beyond their normal duties because they are the ones helping your business succeed at the base level.
Throwing a party or planning a trip to the local amusement park can bring your team together and help them blow off steam at the same time. Try to avoid making the trip mandatory or you could upset workers with family obligations or limited free time. Planning a small celebration for every few months will keep the team looking forward to something new.
Targeting Your Trading Area Effectively
Would you like to know more about how to grow your top-line sales using only a fraction of the money you might be spending on advertising, and with a lot more control than you’d have with scattershot marketing?
Is Franchising For Me?
Tens of thousands of people a year are finding successful and rewarding careers as franchisees. Here are a few advantages that franchise ownership has to offer.
No Parking, No Problem
We went to store in Manhattan on West 54th Street. As we pulled up I noticed signs in the window that read No parking, no problem. Stop and call and we’ll bring your order out to you.